•  GUARDO products are not sold on a trial basis. We can be contacted by e-mail to answer any questions or give advice before purchase. It is therefore the responsibility of the customer to place a correct order.
  • The Buyer may exercise the right of renunciation within 14 days after delivery of the product without a penalty and without giving any reason.
  • There is no right of renunciation when the product and the packaging are no longer in their original, complete, undamaged and unused state. All documentation and packaging materials should be enclosed with the return.
  • In case of execution of the right of renunciation, the Buyer is obligated to report this to GUARDO by e-mail to support@guardo.be within 14 days after delivery. The product will have to be returned to GUARDO in the same condition in which it was received. GUARDO will provide the return address of the goods. Goods have to be sent to this address, transportation charges prepaid.
  • If the Buyer uses the right of renunciation, GUARDO will pay back the paid amount, excluding the shipping costs, within 30 days into the account that the Buyer has indicated to GUARDO.